Who we are
Welcome to Karaghaloom, your trusted destination for authentic handloom clothing crafted with love and tradition. We take pride in preserving the timeless artistry of handwoven textiles, connecting skilled artisans with fashion-conscious individuals who appreciate quality, craftsmanship, and sustainability.
1. Information We Collect
We collect two types of information:
- Personal Information: This includes information you provide to us when making a purchase or interacting with our site, including:
- Name
- Email address
- Mailing address
- Phone number
- Payment details (processed securely through third-party payment gateways)
- Non-Personal Information: This includes browsing data such as:
- IP address
- Browser type and version
- Time and date of your visit
- Pages visited
We also use cookies to collect and store data related to your preferences and site usage.
2. How We Use Your Information
We use the collected information for the following purposes:
- Order Processing: To process your orders, communicate with you about your purchases, and send updates.
- Customer Support: To respond to your inquiries and provide customer service.
- Marketing and Promotions: To send you promotional offers and product updates. You can opt-out of marketing emails at any time.
- Improve Our Website and Services: To enhance your shopping experience and analyze trends.
- Compliance with Laws: To ensure compliance with legal obligations in India.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with trusted service providers who help us operate our business, including:
- Payment Processors: To securely process payments (e.g., Razorpay, PayU).
- Shipping Companies: To deliver your products.
- Legal Authorities: If required by law, we may disclose your information to law enforcement or other authorities.
We ensure that any third-party service providers follow adequate data protection measures.
4. Data Security
We take reasonable security measures to protect your personal data. However, no online method of data transmission or storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
5. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website. Cookies allow us to remember your preferences and provide personalized content. You can control the use of cookies by adjusting the settings in your browser.
6. Your Rights
Under Indian law, you have the right to:
- Access the personal data we hold about you.
- Rectify any incorrect or incomplete personal data.
- Delete your personal data, subject to certain conditions.
- Object to the processing of your data, where applicable.
To exercise any of these rights, please contact us using the details below.
7. Data Retention
We retain your personal data only as long as necessary for the purposes for which it was collected, or as required by law.
8. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party websites.
9. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or regulatory requirements. We will notify you of any significant changes by posting the updated policy on this page.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
Email: vinibabe111@gmail.com
Mobile No: +91 7907544316
Address : Binu Nivas, Parottukonam, Chaikkottukonam, P.O, Neyyattinkara, Trivandrum- 695122
By using our website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.