Terms and Conditions – Karaghaloom

1. General Terms

Eligibility: You must be at least 18 years old or have the legal capacity to enter into contracts in your jurisdiction to use this site and make a purchase.
Account Registration: You may be required to create an account to access certain features. By registering an account, you agree to provide accurate, complete, and current information and to maintain the security of your account credentials.

2. Products and Pricing

Product Information: We make every effort to ensure that the product descriptions, images, and prices are accurate, but we do not guarantee the accuracy, completeness, or reliability of any content on the website. The availability of products is subject to change without notice.
Pricing: All prices are listed in Indian Rupees (INR) unless stated otherwise. Prices may change at any time without prior notice.
Taxes: Applicable taxes, including GST (Goods and Services Tax), will be added to the price at checkout based on your shipping address.

3. Orders and Payment

Order Confirmation: When you place an order on our website, you will receive an order confirmation email. This email does not constitute an acceptance of your order. We reserve the right to accept or reject your order based on product availability, pricing errors, or other factors.
Payment Methods: We accept payments via credit/debit cards, UPI, wallets, and bank transfers. All payment transactions are processed through secure third-party payment gateways (e.g., Razorpay, Stripe).
Order Cancellations: You can cancel your order within [insert time frame, e.g., 24 hours] of placing it. After this period, orders cannot be canceled.

4. Shipping and Delivery

Shipping Locations: We offer domestic shipping within India. International shipping may be available on a case-by-case basis. Please contact us for more information.
Delivery Time: Delivery times vary depending on your location. Orders are processed and shipped within 2-5 business days. Delivery times may vary due to external factors such as customs or courier delays.
Shipping Charges: Shipping costs are calculated at checkout based on the weight and destination of your order.
Risk of Loss: Once your order is handed over to the courier for delivery, the risk of loss or damage to the products is transferred to you.

5. Returns and Refunds

Return Policy: You can return most unused and unworn items within 5 days of receiving your order. Items must be returned in their original condition with all tags and packaging intact.
Non-returnable Items: Certain items, such as custom-made or personalized products, may not be eligible for returns.
Refund Process: Once we receive and inspect your returned items, we will issue a refund to your original payment method. Refunds are typically processed within 7-10 business days].
Shipping Fees: Shipping fees for returns are non-refundable unless the product is defective or damaged.

6. Intellectual Property

Ownership: All content on the website, including text, images, logos, graphics, and product designs, is the property of Karaghaloom and is protected by intellectual property laws.
License: You are granted a limited, non-exclusive license to access and use our website for personal use only. You may not copy, reproduce, or distribute any content from the website without prior written consent.

7. User Conduct

Prohibited Uses: You agree not to use the website for any unlawful or prohibited activities, including:
- Engaging in fraudulent activity or providing false information.
- Using the website for commercial purposes without authorization.
- Disrupting or interfering with the functioning of the website or its security.
Account Security: You are responsible for maintaining the confidentiality of your account and password. Notify us immediately if you suspect any unauthorized access to your account.

8. Privacy Policy

Your use of this website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please read our Privacy Policy carefully before using our services.

9. Limitation of Liability

No Warranty: The website and its content are provided “as is” without any warranties, express or implied, including but not limited to the accuracy, reliability, or availability of the content.
Limitation of Liability: Karaghaloom will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of profits, arising from your use of the website or the purchase of products.

10. Modifications to Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be posted on this page, and the effective date will be updated. We encourage you to review this page periodically to stay informed about our terms.

11. Governing Law and Dispute Resolution

Governing Law: These Terms and Conditions are governed by and construed in accordance with the laws of India, specifically the Indian Contract Act, 1872 and Information Technology Act, 2000.
Dispute Resolution: Any disputes arising from or related to these Terms and Conditions will be resolved through arbitration under the laws of India. The place of arbitration will be Trivandrum, Kerala.